Dennis Kirk Reviews

I called to inquire about a part. The lady was unprofessional, rude and unwilling to help. The tone of voice and attitude was unpleasant. I will not be making any further inquiries with this company simply because of the ill mannered customer service. May 16/21 5:45pm. Toronto,Canada.

I got my parts a day earlier. Everything
I order comes on time and always
The right parts. You guys Rock and
I like Dennis Kurt because you all
Have your * * * * together. THANKS
ALOT and keep up the good work.
COWBOY.

Bought a set of motorcycle tyres . Rear one is ok , came 1 year old from manufacture , but front one was MORE THAN THREE YEARS OLD from manufacture date. Simply bad practice . Have been riding for over 20 years and first time ever been sold tyres more than 3 years old brand new ! Shocking. Do not ever buy tyres from this shop.

I buy motorcycle parts on a fairly frequent basis. Dennis Kirk is a good source for these parts. If they have what you are looking for, shipping is really quick! The website itself is a little awkward and cluttered. A little revamp on the website to make navigating it a little easier would help. Otherwise good place fast shipping!

Do not use this company for tires. I just got a set of tires and the tires are over 4 years old. When I called customer service they said they can sell tires up to 6 years old. I have worked in tire stores for years. We do not sell tires on cars over 3 years old, much less on a motorcycle. When I called the "woman" in customer service was rude and offered no apologies or solutions other than they can sell tires up to 6 years old. NEVER AGAIN will they get a penny from me.

Do not use this company for tires. I just got a set of tires and the tires are over 4 years old. When I called customer service they said they can sell tires up to 6 years old. I have worked in tire stores for years. We do not sell tires on cars over 3 years old, much less on a motorcycle. When I called the "woman" in customer service was rude and offered no apologies or solutions other than they can sell tires up to 6 years old. NEVER AGAIN will they get a penny from me.

Bought a part PAID for next day shipping. it arrived 9 days later. I refused shipment. They didnt refund shipping. I called and asked why they didnt refund shipping. they said "its not guaranteed" and "we aint fedex" How do you not refund when i PAID for next day shipping.. HOW about deniskirk GFYS

Dennis Kirk is a sham... I call once for a return. I get transfered to a guy who claims I been calling all day and threatens to call the cops then hangs up. What the hell is going on over there? No time for those game. They can deal with Visa.

Bought carb rebuild kit $45 plus shipping. Half the parts (orings and gaskets) where unusable due to quality. Called customer service and was offered $10 credit. No returns because I opened the package? How would I know it was a junk part if I can't open it to compair. Stupid.. Will never order again.

Very happy got the ski skins within two days very pleased Will order from Dennis Kirk again rating a 10

My front wheel arrived from China before my back one arrives.
It came with two dents. Because lock down was happening and shops were closed I couldn't fit my wheels so took two month to be able to see that damage and when I emailed them they said it was passed the warranty. Then I sent photos and videos and they said they couldn't see it.
I was also emailing China probably because she couldn't even speak English properly. Another USA company sold to cheap Chinese products.

My front wheel arrived from China before my back one arrives.
It came with two dents. Because lock down was happening and shops were closed I couldn't fit my wheels so took two month to be able to see that damage and when I emailed them they said it was passed the warranty. Then I sent photos and videos and they said they couldn't see it.
I was also emailing China probably because she couldn't even speak English properly. Another USA company sold to cheap Chinese products.